Facet

How Facet works

From browsing the catalog to receiving your skin in your Steam inventory: under 5 minutes on average.

1

Browse the catalog

Search across hundreds of CS2 and Dota 2 listings. Filter by category, rarity, condition, or price. Every item is verified and held in our inventory before listing.

2

Sign in with Steam

Authenticate via Steam OpenID: we never see your password or store your credentials. Your Steam ID is the only identifier we keep.

3

Pay securely

Checkout with Visa or Mastercard through our PCI-DSS compliant payment processor. All transactions are SSL-encrypted and 3D Secure verified.

4

Receive your skin

We send a Steam trade offer within minutes. Confirm it in Steam Mobile Authenticator: the item lands in your inventory instantly.

Cash out

Selling your skins

You sell to Facet directly: an instant quote at 85% of market value, paid to your balance once we verify the item in our receiver, cleared after Steam's 7-day reversal window, and withdrawn to a Visa or Mastercard in your name.

  1. 1

    Sell

    60 min to send

    You pick an item from your Steam inventory, get an instant quote and send the trade to the Facet receiver.

  2. 2

    Verified

    minutes

    Our verification worker reads the receiver’s public Steam inventory and confirms the exact item arrived.

  3. 3

    Credited · on hold

    7 days

    85% of the market value is credited to your balance, frozen while Steam can still reverse the trade.

  4. 4

    Available

    automatic

    The hold clears automatically; the money moves to your available balance and can be withdrawn.

  5. 5

    Paid out

    within 3 business days

    You request a payout to a Visa or Mastercard in your own name; we review and send it.

Payout review: within 3 business daysMinimum payout: $10.00Identity check above $1,000.00 / 30 daysSelling & Payout Policy →

Community market

Or sell to other users at your own price

Two ways to cash out, side by side. Instant sell is fast and guaranteed; the Market usually pays more but you wait for a buyer and deliver the item yourself. Either way the money ends up in the same balance and is withdrawn the same way.

Instant sell · to Facet

85% of catalog value

  • • Quote shown before you decide; buyer is Facet itself
  • • Send the item to our receiver within 60 minutes
  • • Credited within minutes of verified receipt
  • • On hold 7 days (Steam reversal window), then withdrawable

Market listing · to another user

Your price minus 8% fee

  • • You set the ask; we show the catalog value next to it for reference
  • • The item stays in your inventory until it sells
  • • When it sells, send the trade offer to the buyer within 60 minutes
  • • Paid when Steam shows the item with the buyer; $50.00+ and first 3 sales held 7 days

Example · a skin worth $100 in the catalog

Instant: quote $85.00 → credited today, available in 7 days.

Market at $100: fee $8.00 → you receive $92.00 when the buyer has the item, available after 7 days.

Market fee: 8%, paid by the sellerBuyer protection: full refund if the item isn't deliveredBrowse the Market →

Why it's safe

Every part of the flow is built on Steam's official trade infrastructure.

Steam Mobile Authenticator required

Trades complete instantly without 7-day hold. Items can't leave your inventory without your phone confirmation.

Verified bot inventory

We don't connect buyers and sellers directly. Every skin is first deposited to a Facet-controlled bot, verified, and listed.

PCI-DSS compliant payments

Card data is processed by our certified payment partner. Facet never stores card details.

Full refund if trade fails

If we can't deliver the item within 24 hours, you get a full refund automatically: no questions asked.

4 min
Average delivery time
99.2%
Trade success rate
< 4h
Support response time

Frequently asked

What if the Steam trade fails?

If we can't deliver the item within 24 hours of payment, your purchase is automatically refunded to the original payment method. Most failed trades are due to expired Steam Mobile Authenticator codes: simply re-confirm and try again.

Do I need Steam Mobile Authenticator?

Yes. Steam requires Mobile Authenticator for instant trades. Without it, all Steam trades are held for 7 days regardless of marketplace. Setting it up takes 2 minutes through the Steam mobile app.

Can I get a refund?

Yes: refund policy applies if: (1) we fail to deliver within 24h, (2) the item delivered doesn't match the listing, or (3) you change your mind within 60 minutes of purchase, before we send the trade offer. Full details in our Refund Policy.

Which currencies can I see prices in?

USD, EUR and GBP: tap the currency pill in the header to cycle through them. USD is our base currency - every price is stored in USD and converted for display at the current daily rate, so the EUR and GBP figures are indicative and can move slightly between visits.

How do I sell a skin and when do I get the money?

Open Sell skins, pick an item from your Steam inventory and accept the instant quote (85% of market value). Send the item to the Facet receiver within 60 minutes; once our verification worker sees it in the receiver's inventory, the payout is credited to your balance on hold. After Steam's 7-day reversal window it becomes available and you can request a payout from your Wallet.

What is the difference between selling instantly and listing on the Market?

Instant sell: Facet buys the skin from you at 85% of its catalog value - you send it to our receiver and the money is yours within minutes (on hold for 7 days). Market listing: you name your own price and sell to another user; when it sells you keep 92% (a 8% fee), but you have to wait for a buyer and send the trade offer yourself within 60 minutes of the sale. The buyer's money is held by Facet and released to you once Steam shows the item in the buyer's inventory.

When is a Market sale paid out, and why is some of it on hold?

As soon as our verification worker sees the item in the buyer's Steam inventory, your share (price minus the 8% fee) is credited to your balance. Sales of $50.00 or more, and your first 3 sales, stay on hold for 7 days - Steam's Trade Protection window, during which Valve can reverse a trade. Smaller sales from established sellers are available immediately. If the buyer never receives the item, they are refunded and you are not paid.

How and where are payouts made?

From your Wallet, to a Visa or Mastercard in your own name. Minimum $10.00, maximum $10,000.00 per request; we review and send payouts within 3 business days. Payouts above $1,000.00 per 30 days require a one-time identity verification.

Ready to find your skin?

Browse 1243 listings across CS2 and Dota 2.