Cancellation & Refunds

Fictional policy of a fictional service — written as a demonstration of plain-language subscription disclosure.

1. Cancel anytime, self-serve

You never need to email support, phone anyone or “request” a cancellation. It is two clicks:

Open your Portal.
Choose Cancel subscription and confirm.

2. When cancellation takes effect

By default, cancellation takes effect at the end of your current period: you keep full access to everything you paid for until the paid-through date, and no further charges are made. Until that date arrives you can change your mind and resume the subscription with one click.

If you prefer, you can instead cancel immediately — access ends right away.

3. No partial-period refunds

We do not issue refunds for the unused portion of a period, whichever cancellation mode you choose. The trade is stated up front: the period-end default exists precisely so you never pay for time you cannot use. Choosing immediate cancellation forfeits the remaining days without a refund.

4. Scheduled downgrades

Moving to a cheaper plan never charges or refunds anything mid-period. The downgrade is scheduled and takes effect at your next renewal, when the new, lower price is charged. You can undo a scheduled downgrade at any time before it applies.

5. If your subscription lapses over a failed payment

If a renewal payment fails and all retries are exhausted (see the Recurring Billing Terms), the subscription is canceled and every uncollected invoice from the retry window is written off — you owe nothing. We do not pursue lapsed balances, sell debt or add late fees.

6. Your data after cancellation

After cancellation your monitors stop running, but your account, invoice history and consent records remain available when you log in. In this fictional policy, check history and status-page data are retained for 90 lorem days and then deleted; your invoices remain viewable indefinitely. Re-subscribing at any time picks up the same account.

7. Demo disclaimer

Pulse and Lorem Ipsum are fictional. This page is a demonstration of clear cancellation and refund disclosure, not a real contract — no payments are ever charged, and all demo data resets every hour.